{"id":8151,"date":"2019-08-26T23:33:59","date_gmt":"2019-08-26T21:33:59","guid":{"rendered":"http:\/\/stage.stuwo.at.w01933aa.kasserver.com\/faq\/"},"modified":"2026-08-17T22:51:41","modified_gmt":"2026-08-17T20:51:41","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.stuwo.at\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section  class='av_textblock_section av-wdd59-532528c35cce002268eb400e387973e0 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4a72y5-b734ccd60b905370ae0911ba409dbcce\">\n#top .av-special-heading.av-4a72y5-b734ccd60b905370ae0911ba409dbcce{\npadding-bottom:0;\n}\nbody .av-special-heading.av-4a72y5-b734ccd60b905370ae0911ba409dbcce .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-4a72y5-b734ccd60b905370ae0911ba409dbcce .av-subheading{\nfont-size:10px;\n}\n<\/style>\n<div  class='av-special-heading av-4a72y5-b734ccd60b905370ae0911ba409dbcce av-special-heading-h3 meta-heading  avia-builder-el-1  el_after_av_textblock  el_before_av_textblock '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Frequently asked questions<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<section  class='av_textblock_section av-6k7yyl-741259b819dd43c4214f88a99525c252 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><\/div><\/section>\n<section  class='av_textblock_section av-jy5i917r-2edbee557400a168d5aebea427668bb3 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Here you will find answers to the most frequently asked questions about applications, moving in and out, contracts, and other things you might be interested in.<\/p>\n<\/div><\/section>\n<div  class='togglecontainer av-18z92d9-f15a95fca9388b787157ac09133e0cbe  avia-builder-el-4  el_after_av_textblock  el_before_av_hr  toggle_close_all' ><div class='taglist'><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{All}\" class=\"activeFilter\">All<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Application}\" class=\"\">Application<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Contract}\" class=\"\">Contract<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Deposit}\" class=\"\">Deposit<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Dorm Details}\" class=\"\">Dorm Details<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Move-In}\" class=\"\">Move-In<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Move-Out}\" class=\"\">Move-Out<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Other}\" class=\"\">Other<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Payment}\" class=\"\">Payment<\/a><span class='tag-seperator'>\/<\/span><\/div><\/div>\n<section class='av_toggle_section av-1i825t9-e7e5d421ca88585f8069325590d47205'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Application} \"  ><p id='toggle-toggle-id-1' data-fake-id='#toggle-id-1' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-1' data-slide-speed=\"200\" data-title=\"When can I apply for an apartment?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: When can I apply for an apartment?\" data-aria_expanded=\"Click to collapse: When can I apply for an apartment?\">When can I apply for an apartment?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' aria-labelledby='toggle-toggle-id-1' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>You can apply at <strong>any<\/strong> <strong>time<\/strong>, but remember: &#8220;The sooner, the better&#8221; Applications are non-binding. This means that you can apply even if you\u00a0 have not passed your Uni entrance exam or the final exam yet.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-1gwmrrh-70994a5bf5fe05a6c3cd0396df8e76ba'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Application} \"  ><p id='toggle-toggle-id-2' data-fake-id='#toggle-id-2' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-2' data-slide-speed=\"200\" data-title=\"Do I have to go to a university to apply for an apartment?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Do I have to go to a university to apply for an apartment?\" data-aria_expanded=\"Click to collapse: Do I have to go to a university to apply for an apartment?\">Do I have to go to a university to apply for an apartment?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-2' aria-labelledby='toggle-toggle-id-2' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>You can apply for our STUWO dormitories if you are starting an apprenticeship that requires an entrance exam or a high school diploma. You are also welcome if you are a recent graduate starting a new job or establishing a start-up.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-1eun8f1-6aa8eb9cb79cd0d3843578fb884d40d3'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Application} \"  ><p id='toggle-toggle-id-3' data-fake-id='#toggle-id-3' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-3' data-slide-speed=\"200\" data-title=\"Can students of a HTL, HAK or HASCH also get a dormitory?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Can students of a HTL, HAK or HASCH also get a dormitory?\" data-aria_expanded=\"Click to collapse: Can students of a HTL, HAK or HASCH also get a dormitory?\">Can students of a HTL, HAK or HASCH also get a dormitory?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-3' aria-labelledby='toggle-toggle-id-3' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><div class=\"\" data-turn-id-container=\"d81ddb6f-369a-4952-a63e-2b6c290eb806\" data-is-intersecting=\"true\">\n<section class=\"text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none &#091;&amp;:has(&#091;data-writing-block&#093;)&gt;*&#093;:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-&#091;calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))&#093; scroll-mt-(--sticky-padding-top)\" dir=\"auto\" data-turn-id=\"d81ddb6f-369a-4952-a63e-2b6c290eb806\" data-turn-id-container=\"d81ddb6f-369a-4952-a63e-2b6c290eb806\" data-testid=\"conversation-turn-7\" data-turn=\"user\">\n<div class=\"text-base my-auto mx-auto pt-12 &#091;--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))&#093; @w-sm\/main:&#091;--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))&#093; @w-lg\/main:&#091;--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))&#093; px-(--thread-content-margin)\">\n<div class=\"&#091;--thread-content-max-width:40rem&#093; @w-lg\/main:&#091;--thread-content-max-width:48rem&#093; mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col\" data-conversation-screenshot-content=\"\">\n<div class=\"flex max-w-full flex-col gap-4 grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring &#091;.text-message+&amp;&#093;:mt-1\" dir=\"auto\" data-message-author-role=\"user\" data-message-id=\"d81ddb6f-369a-4952-a63e-2b6c290eb806\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden items-end rtl:items-start\">\n<div class=\"flex flex-col w-fit max-w-(--user-chat-width,70%) items-start self-end rtl:items-end rtl:self-start\">\n<div class=\"corner-superellipse\/0.98 relative min-w-0 overflow-hidden rounded-&#091;22px&#093; px-4 py-2.5 leading-6 user-message-bubble-color w-full\">\n<div class=\"A_HxFq_root\" data-custom-highlighting-behavior=\"boundary\" data-testid=\"collapsible-user-message-root\">\n<div id=\"_r_5m_\" class=\"A_HxFq_content\" data-testid=\"collapsible-user-message-content\">\n<div class=\"markdown prose dark:prose-invert wrap-break-word dark markdown-new-styling _0QcAJW_root\">\n<p>In <strong data-start=\"3\" data-end=\"24\">exceptional cases<\/strong>, we also consider applications from students attending schools that lead to the Austrian Matura, such as HTL, HAK or HASCH. However, we can only do so if you <strong data-start=\"183\" data-end=\"230\">will turn 18 during the current school year<\/strong> or have already turned 18, and if your <strong data-start=\"270\" data-end=\"311\">parents provide their written consent<\/strong>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-83quu5-58654809369088878ceff6191cc6cab3'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Application} {Other} \"  ><p id='toggle-toggle-id-4' data-fake-id='#toggle-id-4' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-4' data-slide-speed=\"200\" data-title=\"Is there an age limit for applicants?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Is there an age limit for applicants?\" data-aria_expanded=\"Click to collapse: Is there an age limit for applicants?\">Is there an age limit for applicants?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-4' aria-labelledby='toggle-toggle-id-4' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p class=\"Standard\"><span lang=\"DE-AT\">There is no age limit.<\/span><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-5glcxp-d1d5f0a7eda87ef58abf83125c511c1a'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Application} \"  ><p id='toggle-toggle-id-5' data-fake-id='#toggle-id-5' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-5' data-slide-speed=\"200\" data-title=\"What happens after I submit my application? Am I on the waiting list?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What happens after I submit my application? Am I on the waiting list?\" data-aria_expanded=\"Click to collapse: What happens after I submit my application? Am I on the waiting list?\">What happens after I submit my application? Am I on the waiting list?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-5' aria-labelledby='toggle-toggle-id-5' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">Once we have received your application, we will do our best to offer you a place in one of our accommodations as quickly as possible.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As soon as a room or apartment in your preferred category and for your preferred period becomes available, you will receive an offer from us by email.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If there is no apartment available in your preferred student accommodation, it is worth checking our last-minute accommodations!<\/span><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-2wfo7h-4a9f116910c52c48746ea247e11aa896'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Application} \"  ><p id='toggle-toggle-id-6' data-fake-id='#toggle-id-6' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-6' data-slide-speed=\"200\" data-title=\"Is it possible to reserve an apartment?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Is it possible to reserve an apartment?\" data-aria_expanded=\"Click to collapse: Is it possible to reserve an apartment?\">Is it possible to reserve an apartment?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-6' aria-labelledby='toggle-toggle-id-6' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Unfortunately, it is not possible<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-2c2flp-b09f2d9c87bf4c2f55e0830307a5d0da'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Application} \"  ><p id='toggle-toggle-id-7' data-fake-id='#toggle-id-7' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-7' data-slide-speed=\"200\" data-title=\"Are the apartments also rented to Erasmus students?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Are the apartments also rented to Erasmus students?\" data-aria_expanded=\"Click to collapse: Are the apartments also rented to Erasmus students?\">Are the apartments also rented to Erasmus students?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-7' aria-labelledby='toggle-toggle-id-7' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Of course! Erasmus students are also welcome here. After all, our STUWO student homes are a melting pot of nations. Around 4.000 students from over 43 countries live in our dorms. The minimum contract duration for Erasmus students is one semester. We will also need a copy of your admission letter into the Erasmus program.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-162fhlp-134c85ac7c848f8b012fb8bb4b871888'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Application} \"  ><p id='toggle-toggle-id-8' data-fake-id='#toggle-id-8' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-8' data-slide-speed=\"200\" data-title=\"How can I submit my documents?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How can I submit my documents?\" data-aria_expanded=\"Click to collapse: How can I submit my documents?\">How can I submit my documents?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-8' aria-labelledby='toggle-toggle-id-8' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>You can send your documents via Email or post to the following addresses:<\/p>\n<p><strong>EMail<\/strong>:<\/p>\n<p><a href=\"mailto:info@stuwo.at\" target=\"_blank\" rel=\"noopener\">info@stuwo.at<\/a><\/p>\n<p><strong>Post: <\/strong><\/p>\n<p>STUWO AG<br \/>\nKundenservice<br \/>\nStrozzigasse 6-8<br \/>\n1080 Wien<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-141cbdp-a82a060d5012ca54aa9a06fc183c5824'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Application} \"  ><p id='toggle-toggle-id-9' data-fake-id='#toggle-id-9' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-9' data-slide-speed=\"200\" data-title=\"How often do I have to apply or is a single application enough?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How often do I have to apply or is a single application enough?\" data-aria_expanded=\"Click to collapse: How often do I have to apply or is a single application enough?\">How often do I have to apply or is a single application enough?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-9' aria-labelledby='toggle-toggle-id-9' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p class=\"Standard\">A single application is sufficient for us, since your data is then entered into our administration system. Please note that submitting another application will result in a re-ranking of applications and may therefore extend your waiting time. As soon as a place in your desired category becomes available at your preferred time, we will send you an offer.<\/p>\n<p><strong>Important<\/strong>: When applying for a STUWO accommodation in Vienna, you have the option of checking the box \u201cI am also interested in other dorms\u201d in the\u00a0<a href=\"https:\/\/reservation.stuwo.at\/en\">application form<\/a>. In this case, we can also send you offers from other STUWO dormitories in Vienna if your desired dorm doesn\u2019t have any available spaces.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-12hm55p-a87172cb34709072f95a1562ee4c80c0'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Application} \"  ><p id='toggle-toggle-id-10' data-fake-id='#toggle-id-10' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-10' data-slide-speed=\"200\" data-title=\"Can I select multiple student dorms when applying in Vienna?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Can I select multiple student dorms when applying in Vienna?\" data-aria_expanded=\"Click to collapse: Can I select multiple student dorms when applying in Vienna?\">Can I select multiple student dorms when applying in Vienna?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-10' aria-labelledby='toggle-toggle-id-10' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>During the\u00a0<a href=\"https:\/\/reservation.stuwo.at\/en\">application process<\/a>, you have the opportunity to select your\u00a0<strong>preferred STUWO dormitory<\/strong>. If you are also interested in\u00a0<strong>other STUWO dorms in Vienna<\/strong>, you can check the box \u201cI am also interested in other dorms\u201d in the application form. In this case, we can also send you offers from other STUWO accommodations in Vienna if your desired dorm does not have any available spaces.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-11nl1el-527aa7eef49807a11b3b7b91cd027d02'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Application} \"  ><p id='toggle-toggle-id-11' data-fake-id='#toggle-id-11' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-11' data-slide-speed=\"200\" data-title=\"How do I know if my application and documents have been received?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How do I know if my application and documents have been received?\" data-aria_expanded=\"Click to collapse: How do I know if my application and documents have been received?\">How do I know if my application and documents have been received?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-11' aria-labelledby='toggle-toggle-id-11' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p class=\"Standard\"><span lang=\"DE-AT\">Have you entered and confirmed your data? If your application has successfully reached our server, you will receive an automatic confirmation. Note that if <\/span>you submit additional documents, we will not send a separate confirmation of receipt due to the large volume of data we process. If any documents are still missing when we make you an offer, we will contact you to request them.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-18n8jdp-34f09489a9951dcc7b2ce415d2245eb3'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Application} \"  ><p id='toggle-toggle-id-12' data-fake-id='#toggle-id-12' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-12' data-slide-speed=\"200\" data-title=\"When will I receive confirmation for an apartment or room?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: When will I receive confirmation for an apartment or room?\" data-aria_expanded=\"Click to collapse: When will I receive confirmation for an apartment or room?\">When will I receive confirmation for an apartment or room?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-12' aria-labelledby='toggle-toggle-id-12' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">Once we have received your application, we will do our best to offer you a place in one of our accommodations as quickly as possible.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As soon as a room or apartment in your preferred category and for your preferred period becomes available, you will receive an offer from us by email.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If there is no apartment available in your preferred student accommodation, it is worth checking our last-minute accommodations!<\/span><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-zhrgx9-ea637c2f22beebdabf8da2c7cdee4f6b'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Application} \"  ><p id='toggle-toggle-id-13' data-fake-id='#toggle-id-13' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-13' data-slide-speed=\"200\" data-title=\"Who is responsible for the allocation of places?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Who is responsible for the allocation of places?\" data-aria_expanded=\"Click to collapse: Who is responsible for the allocation of places?\">Who is responsible for the allocation of places?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-13' aria-labelledby='toggle-toggle-id-13' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p class=\"Standard\">Our <strong data-start=\"4\" data-end=\"25\">Resident Managers<\/strong> handle the allocation of apartments. If you have any questions, you can contact them directly.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-msw2m5gq-f910490a549e79270b5854ed2234aa02'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Application} \"  ><p id='toggle-toggle-id-14' data-fake-id='#toggle-id-14' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-14' data-slide-speed=\"200\" data-title=\"Are there still rooms \/ apartments available?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Are there still rooms \/ apartments available?\" data-aria_expanded=\"Click to collapse: Are there still rooms \/ apartments available?\">Are there still rooms \/ apartments available?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-14' aria-labelledby='toggle-toggle-id-14' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">Student accommodation is usually booked for an entire academic year. Depending on if residents move out early or extend their contracts, availability may vary from month to month. Simply register under \u201cBook now!\u201d. As soon as a place in your preferred category and for your preferred period becomes available, you will receive an offer by email. You can easily find the remaining spots directly in our <\/span><a href=\"https:\/\/www.stuwo.at\/en\/dormitories\/last-minute-accommodation\/\"><span style=\"font-weight: 400;\">last-minute accommodation section<\/span><\/a><span style=\"font-weight: 400;\">. For inquiries regarding the current month, please contact your preferred accommodation directly.<\/span><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-msw2pcr5-242688250d6269916fec925e37394fe6'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Move-In} {Dorm Details} \"  ><p id='toggle-toggle-id-15' data-fake-id='#toggle-id-15' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-15' data-slide-speed=\"200\" data-title=\"How many people can share an apartment?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How many people can share an apartment?\" data-aria_expanded=\"Click to collapse: How many people can share an apartment?\">How many people can share an apartment?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-15' aria-labelledby='toggle-toggle-id-15' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">The occupancy of the apartments depends on the respective room category. Please refer to the description of the respective category.\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">An apartment in category A can be occupied by one person.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Apartments in category B can be occupied by 2 people, with each person having a separate room.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Apartments in category BD are shared by 3 people, each with their own room.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">In apartments in category C, two people share one room.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">In apartments in category D, two people share an apartment as a couple and also share a bed.<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-msw9zi7d-9d6e6b194bf61798400969380b80606f'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Move-In} \"  ><p id='toggle-toggle-id-16' data-fake-id='#toggle-id-16' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-16' data-slide-speed=\"200\" data-title=\"How are genders assigned to apartment categories?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How are genders assigned to apartment categories?\" data-aria_expanded=\"Click to collapse: How are genders assigned to apartment categories?\">How are genders assigned to apartment categories?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-16' aria-labelledby='toggle-toggle-id-16' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">For apartments shared by multiple people who do not know each other before moving in, residents are generally assigned according to the same gender. If you would like to move into an apartment together with a specific person, for example in categories B or C, we will of course try to accommodate your request. Whether we can do so depends on availability and the current occupancy. We therefore ask for your understanding that shared accommodation with a specific person is not always possible.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For couples\u2019 apartments in category D, you can of course decide who you move in with.<\/span><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-msw1rmgs-a08a20d0bcb490ed1e725f28ba21ea1a'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Move-In} \"  ><p id='toggle-toggle-id-17' data-fake-id='#toggle-id-17' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-17' data-slide-speed=\"200\" data-title=\"What do I need to keep in mind when moving into a STUWO student accommodation?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What do I need to keep in mind when moving into a STUWO student accommodation?\" data-aria_expanded=\"Click to collapse: What do I need to keep in mind when moving into a STUWO student accommodation?\">What do I need to keep in mind when moving into a STUWO student accommodation?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-17' aria-labelledby='toggle-toggle-id-17' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">We\u2019re delighted that you\u2019ll be staying with us! Before moving in, please take note of the following:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Arrange a move-in appointment with the residence management of your accommodation in good time so that we can hand over your key to you. Fill out the SEPA form for your existing bank account and submit it signed so that your future payments can be processed automatically. Please note: If you do not have a bank account in an EU member state or an EFTA country, you must open an account in Austria and set up a SEPA mandate.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When moving into your new apartment, please bring the following:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Your own bed linen (fitted sheet, pillowcase and duvet cover)<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Your own dishes and cutlery<\/span><\/li>\n<li><span style=\"font-weight: 400;\">If you have a laptop, you can connect either via Wi-Fi or by using <\/span><span style=\"font-weight: 400;\">your own network cable<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Laundry detergent (washing machines and dryers are available for a fee)<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Important: Please note that in Austria, everyone who moves into accommodation (apartment, house, room) is required to register their residence. This registration must be completed within three days of moving in with the responsible registration authority and is done by filling out a registration form (Meldezettel), which must also be signed by STUWO. Anyone who fails to comply with this requirement risks a fine. Please note that a fee may apply, particularly for foreign nationals.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can also find more information <\/span><a href=\"https:\/\/www.oesterreich.gv.at\/en\/themen\/persoenliche_dokumente_und_bestaetigungen\/an__abmeldung_des_wohnsitzes\/Seite.1180200\"><span style=\"font-weight: 400;\">here.<\/span><\/a><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-2mby2l-1bac8dec72c105274723e4c0985e39bc'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Move-In} \"  ><p id='toggle-toggle-id-18' data-fake-id='#toggle-id-18' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-18' data-slide-speed=\"200\" data-title=\"How does the student residence orientation work?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How does the student residence orientation work?\" data-aria_expanded=\"Click to collapse: How does the student residence orientation work?\">How does the student residence orientation work?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-18' aria-labelledby='toggle-toggle-id-18' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Orientation at your new STUWO dormitory will be as follows:<\/p>\n<ul>\n<li>Touring the respective dormitory<\/li>\n<li>Signing the inventory list<\/li>\n<li>Handing over of the key (by our Resident Manager)<\/li>\n<li>Completing the registration form (this requires the resident manager\u2018s signature)<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-msw1ghx3-e78754455ef9823682f12a215c87cf9e'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Move-In} {Move-Out} {Contract} \"  ><p id='toggle-toggle-id-19' data-fake-id='#toggle-id-19' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-19' data-slide-speed=\"200\" data-title=\"Can I withdraw from my contract before moving in?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Can I withdraw from my contract before moving in?\" data-aria_expanded=\"Click to collapse: Can I withdraw from my contract before moving in?\">Can I withdraw from my contract before moving in?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-19' aria-labelledby='toggle-toggle-id-19' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">Withdrawal Rights<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You already signed your contract, but decided that you no longer want to live with us? Please notify us in writing as soon as possible, as different cancellation periods and costs apply depending on when you cancel.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here is an overview of the costs that may apply if you withdraw from your contract:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At STUWO, you have a free 14-day cancellation period after signing the contract and will receive any payment you have already made back, provided that you signed your contract 3 months or more before the contract start date. Example: You signed your contract on May 10th, and the contract starts on September 1st. You can cancel free of charge until May\u00a0 24th. After May 24, the cancellation fee is one month&#8217;s rent\/fee.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cIf you cancel your contract earlier than the month before your contract starts, the cancellation fee is one month&#8217;s rent\/fee. Example: Your contract starts on September 1. You cancel on July 15. The cancellation fee is one month&#8217;s rent\/fee.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Did you not pass your Matura (Austrian school-leaving exam) or Abitur and cannot begin your studies? We are sorry to hear that. If you cancel your contract within the final month before the contract starts and provide written proof that you will not be starting your studies, you will only be charged one month&#8217;s rent\/fee. Example: Your contract starts on September 1. You cancel on August 15 because you did not pass your Matura. You will only be charged one month&#8217;s rent\/fee.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you cancel the contract for other reasons during the final month before the contract starts, the cancellation fee is two months&#8217; rent\/fees. Example: Your contract starts on September 1 and you cancel on August 15. You will be charged two months&#8217; rent\/fees.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For cancellations after the first day of the month in which the contract begins, we refer to the provisions of \u00a7 12 of the Studentenheimgesetz (Student Residence Act). We treat proof that you are not starting your studies at the respective study location in the same way as proof of discontinuing your studies. Example: Your contract starts on September 1 and you cancel on September 15. The cancellation period according to the contract is 3 months, or, if you want to move out earlier, you must pay three months&#8217; rent\/fees.<\/span><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-mswa4zce-d2db6b3e84299cd1f42f91f8c2c3ebb0'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Move-In} {Contract} \"  ><p id='toggle-toggle-id-20' data-fake-id='#toggle-id-20' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-20' data-slide-speed=\"200\" data-title=\"Can I move in earlier than the date specified in my contract?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Can I move in earlier than the date specified in my contract?\" data-aria_expanded=\"Click to collapse: Can I move in earlier than the date specified in my contract?\">Can I move in earlier than the date specified in my contract?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-20' aria-labelledby='toggle-toggle-id-20' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">An earlier move-in is only possible in very rare cases, depends on availability and requires agreement with the respective residence management. In any case, please contact your residence management in good time to arrange a move-in date.<\/span><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-tdtiml-e1085ba7d8bca162857352b172390630'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Contract} \"  ><p id='toggle-toggle-id-21' data-fake-id='#toggle-id-21' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-21' data-slide-speed=\"200\" data-title=\"What is the duration of the lease agreement?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What is the duration of the lease agreement?\" data-aria_expanded=\"Click to collapse: What is the duration of the lease agreement?\">What is the duration of the lease agreement?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-21' aria-labelledby='toggle-toggle-id-21' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Our leases have a <strong>12-month<\/strong> duration \u2014also for winter and summer semesters. The minimum duration for Erasmus students is one semester. In exceptional cases, we also award guest <strong>contracts<\/strong> for a shorter period (for example, during the summer months). Contracts are also terminated when the lessees are not studying (e.g. interns) or are young professionals who have just completed their studies and do not want to commit themselves to a permanent degree.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-qr30ul-2254be1097c4af3c29b4c40668f588c7'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Contract} \"  ><p id='toggle-toggle-id-22' data-fake-id='#toggle-id-22' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-22' data-slide-speed=\"200\" data-title=\"Are the apartments rented out during the summer months?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Are the apartments rented out during the summer months?\" data-aria_expanded=\"Click to collapse: Are the apartments rented out during the summer months?\">Are the apartments rented out during the summer months?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-22' aria-labelledby='toggle-toggle-id-22' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Yes! Depending on availability, we offer short-term &#8220;<strong>guest contracts<\/strong>&#8221; over the summer months.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-q6pct9-2621ebc35040b2269f7ee2573ecad5b5'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Contract} \"  ><p id='toggle-toggle-id-23' data-fake-id='#toggle-id-23' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-23' data-slide-speed=\"200\" data-title=\"Are the apartments rented out daily?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Are the apartments rented out daily?\" data-aria_expanded=\"Click to collapse: Are the apartments rented out daily?\">Are the apartments rented out daily?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-23' aria-labelledby='toggle-toggle-id-23' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Yes, in exceptional cases and depending on availability we also rent our apartments daily. Please note that prices will vary due to the extra effort involved.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-msw7j34a-8901e2320f61b10c0a07878a30a5bda8'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Payment} \"  ><p id='toggle-toggle-id-24' data-fake-id='#toggle-id-24' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-24' data-slide-speed=\"200\" data-title=\"How does payment work?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How does payment work?\" data-aria_expanded=\"Click to collapse: How does payment work?\">How does payment work?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-24' aria-labelledby='toggle-toggle-id-24' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">Once a room or apartment in your preferred category and for your preferred period becomes available, you will receive an offer from us by email.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you would like to accept the offer, you can pay the deposit and the first monthly payment within 3 business days via the payment link in the email. This will reserve the room for you bindingly.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You will then receive the contract from us by email. Please return it signed as soon as possible so that your booking can be finalized.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If payment is not made within 3 business days, the offer will expire and the room or apartment may be offered to other applicants.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Existing residents can conveniently have their monthly payment collected via SEPA direct debit.<\/span><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-32u2yl-1d1ce68238babd68420a638d26da2db4'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Payment} \"  ><p id='toggle-toggle-id-25' data-fake-id='#toggle-id-25' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-25' data-slide-speed=\"200\" data-title=\"What do I need to know about the SEPA direct debit mandate?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What do I need to know about the SEPA direct debit mandate?\" data-aria_expanded=\"Click to collapse: What do I need to know about the SEPA direct debit mandate?\">What do I need to know about the SEPA direct debit mandate?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-25' aria-labelledby='toggle-toggle-id-25' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">Since February 1st, 2014, the Single Euro Payments Area (SEPA) has been in effect. This means that you need a SEPA direct debit mandate to pay the monthly rent, which lists STUWO AG as the payment recipient. Please send us the SEPA direct debit mandate together with the accommodation agreement.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Are you not from an EU member state (Belgium, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia, Spain, the Czech Republic, Hungary, the United Kingdom, or Cyprus)?<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Are you also not from an EFTA member state (Iceland, Liechtenstein, Norway, or Switzerland)?<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Are you also not from Monaco or San Marino?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Then you must open a bank account in Austria or in one of the countries listed above in order to process the SEPA direct debit mandate. Please submit the SEPA direct debit mandate to our resident managers no later than one week after moving in!<\/span><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-m915owon-395edc30bc8019097ae76e68d29a565d'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Payment} {Contract} \"  ><p id='toggle-toggle-id-26' data-fake-id='#toggle-id-26' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-26' data-slide-speed=\"200\" data-title=\"How and where do I sign my contract and make payment securely?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How and where do I sign my contract and make payment securely?\" data-aria_expanded=\"Click to collapse: How and where do I sign my contract and make payment securely?\">How and where do I sign my contract and make payment securely?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-26' aria-labelledby='toggle-toggle-id-26' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Caution is always advised when it comes to contracts and money transfers.<\/p>\n<p>STUWO concludes its contracts almost\u00a0<strong>exclusively through its own booking portal<\/strong>\u00a0at\u00a0<a href=\"https:\/\/www.stuwo.at\/en\" target=\"_blank\" rel=\"noopener\">www.stuwo.at<\/a>\u00a0respectively\u00a0<a href=\"https:\/\/reservation.stuwo.at\/en\">STUWO Reservation<\/a>.<\/p>\n<p>You will receive valid contracts directly from us, and payments are processed via our payment provider Global Payments at their URL 3dsecure.gpwebpay.com.<\/p>\n<p>In exceptional cases, contracts may also be concluded with\u00a0<strong>Austrian intermediary institutions<\/strong>. These have different account connections.<\/p>\n<p>We currently have NO intermediary agreements with foreign institutions.<\/p>\n<p>If a company claims to be an intermediary, please contact us to be on the safe side.<\/p>\n<p><strong>IMPORTANT: DO NOT transfer money to third-party companies<\/strong>\u00a0if you want to live at STUWO.<\/p>\n<p>If you are unsure, please feel free to contact us at\u00a0<a href=\"mailto:office@stuwo.at\" target=\"_blank\" rel=\"noopener\">office@stuwo.at<\/a>.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-23valp-64260605a982640716e1908d2bc0c021'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Contract} {Payment} \"  ><p id='toggle-toggle-id-27' data-fake-id='#toggle-id-27' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-27' data-slide-speed=\"200\" data-title=\"Do I have to pay any fees when signing the contract?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Do I have to pay any fees when signing the contract?\" data-aria_expanded=\"Click to collapse: Do I have to pay any fees when signing the contract?\">Do I have to pay any fees when signing the contract?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-27' aria-labelledby='toggle-toggle-id-27' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">No, there are no fees when signing the contract. You only have to pay the deposit and the first monthly payment.<\/span><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-2ef3fx-6603d5812e1ec0040eb227d19ebde253'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Payment} {Deposit} \"  ><p id='toggle-toggle-id-28' data-fake-id='#toggle-id-28' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-28' data-slide-speed=\"200\" data-title=\"Why do I have to pay a deposit?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Why do I have to pay a deposit?\" data-aria_expanded=\"Click to collapse: Why do I have to pay a deposit?\">Why do I have to pay a deposit?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-28' aria-labelledby='toggle-toggle-id-28' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>We use those funds to cover financial claims that we might have against you. This includes, for example, unpaid rent.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-4eq6v1-6a7ddd99c6efb311f2b157aeb983109d'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Deposit} {Payment} \"  ><p id='toggle-toggle-id-29' data-fake-id='#toggle-id-29' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-29' data-slide-speed=\"200\" data-title=\"How much is the deposit I have to pay?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How much is the deposit I have to pay?\" data-aria_expanded=\"Click to collapse: How much is the deposit I have to pay?\">How much is the deposit I have to pay?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-29' aria-labelledby='toggle-toggle-id-29' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">The deposit is \u20ac750 or, depending on the accommodation, up to twice the monthly rent.<\/span><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-3wl425-59298fced1227c928d2ef39e2b8ebb5a'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Contract} {Move-In} {Move-Out} \"  ><p id='toggle-toggle-id-30' data-fake-id='#toggle-id-30' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-30' data-slide-speed=\"200\" data-title=\"How can I cancel my contract after moving in?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How can I cancel my contract after moving in?\" data-aria_expanded=\"Click to collapse: How can I cancel my contract after moving in?\">How can I cancel my contract after moving in?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-30' aria-labelledby='toggle-toggle-id-30' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>We kindly ask you to notify us <strong>in writing.<\/strong> Cancellations are accepted on the last day of the month and require a three-month notice period.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-h6om99-513f9fd8b3f27a6482b2510a73783a91'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Contract} \"  ><p id='toggle-toggle-id-31' data-fake-id='#toggle-id-31' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-31' data-slide-speed=\"200\" data-title=\"How can I extend my contract?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How can I extend my contract?\" data-aria_expanded=\"Click to collapse: How can I extend my contract?\">How can I extend my contract?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-31' aria-labelledby='toggle-toggle-id-31' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">You already live with us and would like to extend your contract? Contact your resident manager directly to find out about the available options. Depending on the contract period and availability, you can extend your contract in your Members\u2019 Area.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For extensions of annual contracts, please note the application deadline in spring. Your resident manager can provide you with information about the exact period.<\/span><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-msw247qk-d8e0664324b4f0fe5796e934b2b1a42a'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Move-Out} \"  ><p id='toggle-toggle-id-32' data-fake-id='#toggle-id-32' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-32' data-slide-speed=\"200\" data-title=\"What do I need to keep in mind when moving out of the student accommodation?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What do I need to keep in mind when moving out of the student accommodation?\" data-aria_expanded=\"Click to collapse: What do I need to keep in mind when moving out of the student accommodation?\">What do I need to keep in mind when moving out of the student accommodation?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-32' aria-labelledby='toggle-toggle-id-32' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">It\u2019s a shame that you\u2019re leaving our student accommodation. When moving out, please note the following:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Submit your written notice of termination in good time and please be aware of the three-month notice period! Arrange a move-out appointment with our resident managers!<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">If desired, set up a mail forwarding order with the post office.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Move-out procedure:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Inspection of your apartment with our resident managers<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Signing the move-out report<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Returning the keys<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Deregistering your residence<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Move-outs are possible during office hours or by appointment with the respective resident managers!<\/span><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-msw27swr-dec024556542975f38b986565fef7bec'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Move-In} {Move-Out} \"  ><p id='toggle-toggle-id-33' data-fake-id='#toggle-id-33' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-33' data-slide-speed=\"200\" data-title=\"Can I also move in or out outside of office hours?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Can I also move in or out outside of office hours?\" data-aria_expanded=\"Click to collapse: Can I also move in or out outside of office hours?\">Can I also move in or out outside of office hours?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-33' aria-labelledby='toggle-toggle-id-33' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">Move-ins and move-outs are generally carried out on weekdays during office hours. Please arrange an appointment in good time. In exceptional cases, self-check-in using a key safe is possible at some accommodations. Please check with the respective resident management in good time to find out what options are available.<\/span><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-msw7w5vh-b816fd12208690367a42dd985464c880'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Deposit} {Move-Out} \"  ><p id='toggle-toggle-id-34' data-fake-id='#toggle-id-34' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-34' data-slide-speed=\"200\" data-title=\"When will I receive my deposit after moving out?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: When will I receive my deposit after moving out?\" data-aria_expanded=\"Click to collapse: When will I receive my deposit after moving out?\">When will I receive my deposit after moving out?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-34' aria-labelledby='toggle-toggle-id-34' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">You will automatically receive your deposit back after moving out, minus any outstanding charges (for damage or excessive dirt), once the SEPA objection period (56 days) has expired.<\/span><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-6lq74d-dd4dc8f9a42b8fca35595028b31f3943'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Dorm Details} \"  ><p id='toggle-toggle-id-35' data-fake-id='#toggle-id-35' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-35' data-slide-speed=\"200\" data-title=\"Are pets allowed in the dorms?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Are pets allowed in the dorms?\" data-aria_expanded=\"Click to collapse: Are pets allowed in the dorms?\">Are pets allowed in the dorms?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-35' aria-labelledby='toggle-toggle-id-35' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p class=\"Standard\"><span lang=\"DE-AT\">In some of our dormitories your pets are welcome &#8211; this is unique in Austria! Pets are allowed in the STUWO dormitory in D\u00fcckegasse and SmartLiving in Graz. All other STUWO dormitories do not allow pets. <\/span><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-2rmx2l-57cf3d178438871bd0c14695c0a54a40'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Dorm Details} {Other} \"  ><p id='toggle-toggle-id-36' data-fake-id='#toggle-id-36' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-36' data-slide-speed=\"200\" data-title=\"What should I keep in mind when living with my pets at STUWO D\u00fcckegasse and SmartLiving Graz?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What should I keep in mind when living with my pets at STUWO D\u00fcckegasse and SmartLiving Graz?\" data-aria_expanded=\"Click to collapse: What should I keep in mind when living with my pets at STUWO D\u00fcckegasse and SmartLiving Graz?\">What should I keep in mind when living with my pets at STUWO D\u00fcckegasse and SmartLiving Graz?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-36' aria-labelledby='toggle-toggle-id-36' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>All information about keeping pets in the STUWO dormitories D\u00fcckegasse, Donaufelder Stra\u00dfe and Smart Living Graz can be found here in our\u00a0<a href=\"https:\/\/www.stuwo.at\/wp-content\/uploads\/2023\/05\/Haustierordnung-EN.pdf\" target=\"_blank\" rel=\"noopener\">pet regulations<\/a>.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-msw867z6-c0209c415f7804afdef32660c83eaf0f'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Dorm Details} \"  ><p id='toggle-toggle-id-37' data-fake-id='#toggle-id-37' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-37' data-slide-speed=\"200\" data-title=\"How much do rooms and apartments in the different categories cost?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How much do rooms and apartments in the different categories cost?\" data-aria_expanded=\"Click to collapse: How much do rooms and apartments in the different categories cost?\">How much do rooms and apartments in the different categories cost?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-37' aria-labelledby='toggle-toggle-id-37' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">The prices vary depending on the accommodation, category, and time period. On each accommodation page, you will find the prices for the respective categories and time periods.<\/span><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-msw7yibb-16d30521bbabf048c01c3f0edf4d93c9'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Dorm Details} \"  ><p id='toggle-toggle-id-38' data-fake-id='#toggle-id-38' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-38' data-slide-speed=\"200\" data-title=\"Where can I find more detailed information about the different room categories?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Where can I find more detailed information about the different room categories?\" data-aria_expanded=\"Click to collapse: Where can I find more detailed information about the different room categories?\">Where can I find more detailed information about the different room categories?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-38' aria-labelledby='toggle-toggle-id-38' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">On the<\/span><a href=\"https:\/\/www.stuwo.at\/en\/room-categories\/\"><span style=\"font-weight: 400;\"> Room Categories<\/span><\/a><span style=\"font-weight: 400;\"> page, you will find general overviews of the main categories. Please note that the amenities may vary depending on the residence and floor plan. Further details about the rooms can be found on the respective accommodation page, in the price table, and, depending on availability, in the 360-degree view on the accommodation page or in the accommodation tour video. You can also visit our <\/span><a href=\"https:\/\/www.youtube.com\/@stuwostudent\"><span style=\"font-weight: 400;\">YouTube channel<\/span><\/a><span style=\"font-weight: 400;\"> for more information. If you have any further questions, you are also welcome to contact the residence management.<\/span><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-2vwlh9-b04362024d9331b915c07b9615dc20af'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Dorm Details} \"  ><p id='toggle-toggle-id-39' data-fake-id='#toggle-id-39' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-39' data-slide-speed=\"200\" data-title=\"Do you also have accessible apartments?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Do you also have accessible apartments?\" data-aria_expanded=\"Click to collapse: Do you also have accessible apartments?\">Do you also have accessible apartments?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-39' aria-labelledby='toggle-toggle-id-39' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Of course, we offer accesible apartments. You can inquire about the currently available places directly at <a href=\"mailto:info@stuwo.at\" target=\"_blank\" rel=\"noopener\">info@stuwo.at<\/a>.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-msw1wpfo-e2949a6388c1cd0ae759ba59c7a3ddde'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Dorm Details} \"  ><p id='toggle-toggle-id-40' data-fake-id='#toggle-id-40' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-40' data-slide-speed=\"200\" data-title=\"What amenities are provided in the rooms and apartments in the STUWO student accommodations?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What amenities are provided in the rooms and apartments in the STUWO student accommodations?\" data-aria_expanded=\"Click to collapse: What amenities are provided in the rooms and apartments in the STUWO student accommodations?\">What amenities are provided in the rooms and apartments in the STUWO student accommodations?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-40' aria-labelledby='toggle-toggle-id-40' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">The amenities vary depending on the accommodation and category. You can find this information directly on the respective accommodation page under the \u201cFacilities\u201d and \u201cInformation\u201d sections, as well as in the <\/span><a href=\"https:\/\/www.stuwo.at\/en\/room-categories\/\"><span style=\"font-weight: 400;\">room category descriptions<\/span><\/a><span style=\"font-weight: 400;\"> and price tables.<\/span><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-msw20eab-79926d141e105dc2818b3275ea0b68d6'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Dorm Details} \"  ><p id='toggle-toggle-id-41' data-fake-id='#toggle-id-41' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-41' data-slide-speed=\"200\" data-title=\"Is internet or Wi-Fi included in the rent?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Is internet or Wi-Fi included in the rent?\" data-aria_expanded=\"Click to collapse: Is internet or Wi-Fi included in the rent?\">Is internet or Wi-Fi included in the rent?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-41' aria-labelledby='toggle-toggle-id-41' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">The all-in rent at STUWO includes internet and Wi-Fi in the apartment and throughout the entire building. The exact equipment and performance may vary depending on the accommodation; please contact the respective residence management for more information.<\/span><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-au471-f79c51fc2f49e971d35173bedff3ba69'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Dorm Details} \"  ><p id='toggle-toggle-id-42' data-fake-id='#toggle-id-42' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-42' data-slide-speed=\"200\" data-title=\"Is there parking at the dormitories?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Is there parking at the dormitories?\" data-aria_expanded=\"Click to collapse: Is there parking at the dormitories?\">Is there parking at the dormitories?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-42' aria-labelledby='toggle-toggle-id-42' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>At some of our STUWO dormitories we offer low-cost car parking and underground parking. For further information, please contact our Resident Managers.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-msw1mjpn-908dbafbe76701aceec740ee8cf0dfa0'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Dorm Details} \"  ><p id='toggle-toggle-id-43' data-fake-id='#toggle-id-43' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-43' data-slide-speed=\"200\" data-title=\"How far are the STUWO student accommodations from universities, the city center, and public transportation?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How far are the STUWO student accommodations from universities, the city center, and public transportation?\" data-aria_expanded=\"Click to collapse: How far are the STUWO student accommodations from universities, the city center, and public transportation?\">How far are the STUWO student accommodations from universities, the city center, and public transportation?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-43' aria-labelledby='toggle-toggle-id-43' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">The distance to universities, the city center, and public transportation varies depending on the STUWO accommodation. You can find this information directly on the respective accommodation page under the \u201cLocation\u201d section.<\/span><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-mswa6jub-10e93eacfb562226dda70e0eefebe4f1'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Dorm Details} \"  ><p id='toggle-toggle-id-44' data-fake-id='#toggle-id-44' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-44' data-slide-speed=\"200\" data-title=\"How safe is the immediate area around my student accommodation?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How safe is the immediate area around my student accommodation?\" data-aria_expanded=\"Click to collapse: How safe is the immediate area around my student accommodation?\">How safe is the immediate area around my student accommodation?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-44' aria-labelledby='toggle-toggle-id-44' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">Austria is considered a safe and liveable country. The areas surrounding our student accommodations generally also offer good and reliable infrastructure for everyday life. Nevertheless, as everywhere, we recommend taking the usual precautions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can find information about the location and surrounding area on the respective accommodation page under \u201cLocation\u201d. If you have specific questions about the immediate surroundings, you can also contact the respective residence management directly any time.<\/span><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-mswa2g9e-ec0fbf9ab452554a4a5a33fc698a19fd'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Other} \"  ><p id='toggle-toggle-id-45' data-fake-id='#toggle-id-45' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-45' data-slide-speed=\"200\" data-title=\"Are visitors allowed to stay overnight?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Are visitors allowed to stay overnight?\" data-aria_expanded=\"Click to collapse: Are visitors allowed to stay overnight?\">Are visitors allowed to stay overnight?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-45' aria-labelledby='toggle-toggle-id-45' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">Please check with the respective residence management or refer to the information provided by your accommodation for the rules regarding visitors and overnight stays.<\/span><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-msw29kiy-76d6d2be2755826d0f3b6ae4b712d624'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Other} \"  ><p id='toggle-toggle-id-46' data-fake-id='#toggle-id-46' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-46' data-slide-speed=\"200\" data-title=\"Can I choose my roommates or make requests regarding who I live with?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Can I choose my roommates or make requests regarding who I live with?\" data-aria_expanded=\"Click to collapse: Can I choose my roommates or make requests regarding who I live with?\">Can I choose my roommates or make requests regarding who I live with?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-46' aria-labelledby='toggle-toggle-id-46' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><div dir=\"ltr\">\n<div class=\"input-box\" spellcheck=\"false\">\n<div id=\"waffle-rich-text-editor\" class=\"cell-input editable\" dir=\"ltr\" tabindex=\"0\" role=\"combobox\" contenteditable=\"true\" aria-autocomplete=\"list\" aria-label=\"B10\"><span style=\"font-weight: 400;\">Please let us know your roommate preferences as early as possible, ideally when you apply or directly in writing to the residence management. If your request can be accommodated depends on availability, room category, and occupancy. We will do our best to accommodate your request, but please understand that this is not always possible.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/section>\n<\/div>\n<div  class='hr av-jry665-62cb9d716999993a36d9428ed48353fd hr-full  avia-builder-el-5  el_after_av_toggle_container  el_before_av_textblock  hr-no-shadow'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-h1id0d-e74787fa52c6c45aea12559547b33330 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2 style=\"text-align: center;\">Did you find what you were looking for?<\/h2>\n<p style=\"text-align: center;\">Contact us for more information!<\/p>\n<\/div><\/section>\n<div  class='hr av-flukul-a95f83fd5e439d32d59af0afd9860f3a hr-short  avia-builder-el-7  el_after_av_textblock  el_before_av_one_half  hr-center'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<div  class='flex_column av-eerfst-4d8786f4217987bb92e02a9434bfbca3 av_one_half  avia-builder-el-8  el_after_av_hr  el_before_av_one_half  first flex_column_div  '     ><article  class='iconbox iconbox_top av-c6cf4d-72d4bbf834eded6b1900678d85796081  avia-builder-el-9  avia-builder-el-no-sibling  main_color'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: &lt;a href=&quot;mailto:info@stuwo.at&quot;&gt;info@stuwo.at&lt;\/a&gt;\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue805' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" ><a href=\"mailto:info@stuwo.at\">info@stuwo.at<\/a><\/h3><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div>\n<div  class='flex_column av-akol6l-ac6d00f74aa8246a53b2331e20c5126c av_one_half  avia-builder-el-10  el_after_av_one_half  el_before_av_textblock  flex_column_div  '     ><article  class='iconbox iconbox_top av-97dgv1-2ef6494162c1bdab89ec18935d9d8608  avia-builder-el-11  avia-builder-el-no-sibling  main_color'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: &lt;a href=&quot;tel:+43140493618&quot;&gt;+43 1 40493 618&lt;\/a&gt;\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue854' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" ><a href=\"tel:+43140493618\">+43 1 40493 618<\/a><\/h3><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div>\n<section  class='av_textblock_section av-28oovx-9741db9bfc19a5da171bcd9b6eb076ea '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-8151","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Questions &amp; Answers about our STUWO student residences<\/title>\n<meta name=\"description\" content=\"FAQs \u2013 Answers to the most frequently asked questions before you move in: rooms, costs, deposit &amp; contract. 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