1. Ombud’s office for students
Monday – Friday 9 am to 4 pm
Phone number: +43 800 311 650 (free of charge)
The Ombud’s office for students in the Federal Ministry for Education, Science and Research is an important counselling centre for potential students, students and graduates. The Ombud’s office is responsible for all academic institutions in Austria. The Ombud’s office for students can provide advice and help independent of the private or public university, University of Applied Sciences or Pedagogical University that you go to.
If you have questions regarding the study programme, teaching, examinations, services or administration at your university, the Ombud’s office has the answers. The Ombud’s office can also provide help with concrete problems. In cases of problems in more than one university or systematic shortcomings, the Ombud’s office acts as an intermediary.
The Ombud’s Office can help you with questions regarding:
- Admission procedure
- Mobility programmes
- Educational grants
- Study conditions
- Studying with disabilities
- Student accommodations